Sales Automation

We Nurture Leads:  You've done the work and now there is a lead at your doorstep. Did you know that businesses reported losing nearly 40% of potential clients due to poor follow-up? What if we could change that? What if a quick wizard on your mobile device:

• Sent a well-designed email to your prospect.
• Activated a scheduled drip email campaign.
• Activated a re-targeting campaign that "nudged" top of mind awareness through Facebook, LinkedIn & Google.

We Create Conversions: Reviews are important. In fact, if you don't have a good online reputation, you are likely hemorrhaging 95-98% of your potential clients. Now that we've got that covered, what now? After surveying over 1000 Small Business owners, we developed a system to reverse engineer every Entrepreneurial pain point and convert it into a sales or satisfaction opportunity. The outcome? A Sale or a Referral.

We Streamline Operations: Fulfillment is just as important (if not more) than customer acquisition. The key to building trust and growing relationships is communicating clearly, delivering on your promises, offering continued value, and staying plugged in. Our platform CRM includes (but is not limited to):

• Email Marketing & Drips
• Review and Reputation Management System
• Lead Generation & Management
• 2 Way SMS (text message) Capabilities
• Retargeting Capabilities
• Full Website Integration

Review and Reputation Management: To say online reviews are important would be the understatement of the year. Don't believe me? Studies have shown that 92 % of consumers now read online reviews with 88 % of them incorporating reviews into their purchasing decision. Furthermore, Google reviews have a direct impact on organic rankings and ad spending.

Silentsalesman has streamlined the review process so you can easily collect and manage Google or Facebook reviews from your clients. Did you know that you have an 85 % percent chance of getting a positive review after a transaction with a customer? This is the perfect time to pull out your phone and send them a well-crafted request for review through your Silentsaleman portal. Unfortunately, if you wait even a week to request a review your probability is reduced to 1 %.

Customer Relationship Management: The customer relationship management module is at the CORE of Silentsalesman. Here's how it breaks down:

• Schedule appointments and confirmations
• Send one-to-one and one-to-many email broadcasts.
• Send exclusive email offers to a segment, group or at the point of sale.
• Create notes.
• Create client accounts and share select information with clients (they get their own login). Clients can also comment and make requests through their accounts.
• Create tasks.
• Create projects.
• Delegate/assign to other team members.
• Nudge customers with reinforcing messages and advertisements validating their vendor selection.

Email Marketing & Drips: A prospect is interested in doing business with you. Through a simple form, you are able to send a pre-designed email. This is a loaded email that contains comprehensive information about your organization with multiple calls to action prompting site visits, redirects to Google reviews, and brochure downloads. Although effective, this approach must be augmented with follow-up drip emails. We designed drip emails to synthesize and granulate the primary touchpoint into bite-sized components. The Silent Salesman mailer is comprised of:

• Drip Marketing Tools
• Dynamic Sales Funnels
• Automated Referral Tool
• Public review landing page & Re-targeting
• One or two way SMS
• One too many email blasts
• Customizable emails for all communication alerts and notifications in the customer relationship management pipeline
• Email marketing is important but tedious. Through our intuitive design and automation process, we ensure you are equipped with the benefits, without the burden of operationalization and maintenance.

Lead Generation & Management: The Silent Salesman was designed to help, streamline, automate and significantly minimize the burden of sales activities in an easy-to-use, intuitive interface. Here's how it works:

A lead indicates they are interested in working with you online or over the phone. You open Silentsalesman, create a lead, populate three fields to automate your customer's journey as follows:

• They receive a custom message in a meticulously branded email.
• Opening the email triggers a weekly drip email (n=4) and subtle nudges throughout the Google Display Network, YouTube, Facebook, and Facebook Ad Network with single company value points.

Each time you log into Silent Salesman, you will be able to review your lead list, update their account with files, attachments, and correspondence and set email/in portal reminders for follow-up. During our proof of concept, our clients report a 35% improvement in close rates and 75% of prospects reported the workflow (email, drip, ad nudges, Google reviews) had a significant impact on their decision-making process in terms of competitor differentiation and level of engagement.

Website Integration: Silentsalesman 2.0 has the ability to be set up as a stand-alone product or snapped onto the back end of your Website for complete integration and ease of use. One ecosystem, one hub. We consolidate all of your Marketing needs into one intuitive platform.